Privacy Policy

Welcome to MetaBull AI (metabull.ai). We respect your privacy and are committed to protecting your personal data and proprietary production assets. This Privacy Policy explains how MetaBull AI collects, uses, discloses, and safeguards your information when you visit our website, utilize our platform, or integrate our enterprise AI animation tools and services (including Felix 4D and Felix Studio). If you have questions regarding this policy, please contact us at privacy@metabull.ai.

1. Information We Collect

We collect information that enables us to provide high-performance, secure AI tools for studio and content creation pipelines:

• Account & Contact Information: Your name, work email address, company or studio name, job role, and login credentials provided during registration, demo requests, or account setup.
• Usage & Technical Data: IP addresses, browser specs, device specifications, operating system details, and system usage metrics collected when navigating our site or connecting via studio integration plugins (e.g., Maya, Blender).
• Workflow Configurations: Technical project metadata, plugin settings, and pipeline parameters necessary to ensure deterministic execution and render accuracy.

2. Closed-Loop IP & Asset Security

• Strict Asset Isolation: Your proprietary scripts, characters, 3D models, storyboards, and animation frames are processed within secure, isolated environments.
• No Unauthorized Model Training: MetaBull AI does not use your confidential studio assets or IP to train public or third-party generative models without explicit, written agreement.
• IP Ownership: You retain complete ownership and full copyright control over all original assets and outputs generated through your dedicated pipeline.

3. How We Use Your Information

• Service Operations: To deliver, manage, and optimize access to Felix 4D, Felix Studio, and MetaBull AI tools.
• Customer Support & Technical Briefings: To respond to private demo requests, technical inquiries, support tickets, and pipeline integration requests.
• Security & Integrity: To enforce security controls, prevent unauthorized system access, monitor network performance, and protect studio IP.
• Product Improvements: To analyze aggregate performance metrics and improve system reliability and tool performance.

4. Data Security & Storage

• We apply industry-standard administrative, physical, and technical safeguards, including end-to-end encryption in transit and at rest.
• Access to production environments and databases is governed by strict role-based authorization protocols.
• We do not sell, rent, or monetize your personal data or production assets to any third party.

5. Data Sharing & Third Parties

We share information only with vetted infrastructure partners and sub-processors who assist us in delivering our cloud services under strict confidentiality and security commitments, or when required to comply with valid legal obligations.

6. Your Rights & Choices

Depending on your jurisdiction, you have rights to request access to, correction of, or deletion of your personal information held by MetaBull AI. You may also opt out of non-essential communications at any time by contacting privacy@metabull.ai.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect technological, legal, or operational updates. Material updates will be posted on this page with an updated effective date. Last updated: July 2026.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data protection practices, please contact us via email at privacy@metabull.ai.